Return and Exchange policy

Return and Exchange Policy for Slash7:

At Slash7, we are committed to delivering high-quality products. In the event that you receive a product with manufacturing damage, we offer a straightforward return and exchange process. Please carefully review the following guidelines:

• Eligibility for Returns and Exchanges:
• Returns and exchanges will only be accepted in the case of manufacturing damage.
• To be eligible, the item must be unused and in its original packaging.
• Notification Period:
• Customers must initiate a return or exchange request within 7 days from the date of delivery.
• Return and Exchange Process:
• Contact us at connect.slash7@gmail.com or through our online chat to report the manufacturing damage.
• Provide your order number, a description of the damage, and, if possible, attach clear photos of the damaged product.
• Return Shipping:
• We will provide instructions on returning the damaged item, and we will cover the cost of return shipping for manufacturing-damaged products.
• Refunds or Exchanges:
• Upon receiving the damaged item, we will inspect it and proceed with either a refund or exchange, depending on product availability.
• Refunds will be credited within 7 business days to the original payment method.
• Damaged or Defective Items:
• If you receive a product with manufacturing damage, please contact us immediately for assistance.
• Contact Information:
• For any questions or concerns regarding our return and exchange policy, please contact us at connect.slash7@gmail.com
• Policy Changes:
• Slash7 reserves the right to modify or update this return and exchange policy at any time. Please check our website for the latest policy information.

By making a purchase from Slash7, you agree to abide by the terms and conditions of this return and exchange policy.

Thank you for choosing Slash7. We appreciate your understanding and cooperation!